Privacy Policy

This Privacy Policy applies to the Remi mobile application for iOS and Android, together with the related backend, authentication, notification, search, analytics, transcription, and support services used to operate the app. Remi is a product of Reasoning Intelligence, Inc., and is operated from California.

It explains what information Remi collects, how that information is used, when it is shared, and what choices you have. It does not control the privacy practices of third-party platforms, app stores, or service providers acting under their own terms and policies.

• Account and profile information, including the first name, last name, verified phone number, account identifiers, and any profile fields available through the current authentication setup.
• Content you submit or create in the app, including typed captures, voice captures, transcripts, todos, notes, search queries, edits, reminder metadata, due dates, note bodies, and recent capture history.
• Voice and speech data when you use voice capture. Depending on network state and feature flow, audio may be streamed for real-time transcription or temporarily saved on your device and later uploaded for transcription.
• Reminder and location-related data, including the reminder text you create and any location trigger labels or place descriptions associated with those reminders.
• Notification and device registration data, including push tokens, installation identifiers, device name or model, app identifier, app version, platform, and permission status needed to deliver reminders.
• Usage, analytics, feature flag, and diagnostics data, including screen views, touch interactions, app lifecycle events, feature flag exposure, experiments, crash or error information, and network telemetry.
• Local and offline data stored on your device, including auth tokens and sessions in secure storage, settings and offline queue items in local storage, and queued audio files in the app documents directory until they are processed or discarded.

• To create and manage your account and authenticate you.
• To capture, transcribe, classify, organize, store, search, and sync the thoughts, notes, reminders, and other content you choose to save in Remi.
• To deliver reminders and other service messages, including time-based and, if enabled, location-based reminders.
• To support offline capture flows, queue recovery, and later processing when connectivity returns.
• To improve product quality, understand feature usage, run experiments or feature flags, troubleshoot bugs, and monitor performance.
• To keep the service secure, prevent abuse, comply with applicable laws, and enforce the Terms of Service.

Remi may request access to specific device capabilities depending on the features you use. You can decline or later revoke these permissions in your device settings, though some features may stop working or work only in a limited way.

• Microphone and speech recognition for voice capture and transcription.
• Notifications so Remi can deliver reminders and related alerts.
• Foreground and background location if you enable location-based reminder features.

Remi does not sell your personal information or use third-party advertising SDKs. Remi may share information with service providers that help operate the app and only to the extent needed to provide the service.

• Clerk for account creation, verification, sign-in, and session management.
• Supabase for backend infrastructure, database access, edge functions, search, and app data operations.
• Deepgram for voice transcription and related speech-processing flows.
• PostHog for analytics, diagnostics, feature flags, and experiments.
• Authorities, counterparties, or professional advisers where disclosure is reasonably necessary to comply with applicable laws, protect rights, investigate misuse, or support a financing, acquisition, or reorganization.

Remi stores certain data locally on your device so the app can work smoothly and recover from poor connectivity. This may include secure auth/session data, app settings such as default capture mode or auto-save timing, queued captures, and queued audio files for later transcription.

When connectivity returns, Remi may automatically process queued captures, upload or transcribe queued audio, save the resulting items, and remove local temporary files after successful processing. If queued audio repeatedly fails to process, the current app logic may dismiss it after a fixed number of retries.

Remi keeps account and content data for as long as needed to operate the service, maintain security, resolve disputes, enforce terms, and satisfy legal obligations. Local temporary files may be removed sooner if they are processed successfully or discarded.

You can delete some content directly in the app, such as notes and todos. You can also sign out and revoke permissions through device settings. For broader deletion, export, access, or correction requests, use the support or contact channel made available with the Remi app or this website.

If logs, backups, or provider records exist, complete deletion may take additional time and some information may be retained where legally required or reasonably necessary for security, fraud prevention, or recordkeeping.

If you are a California resident, this section is intended to supplement the rest of this policy and describe Remi's privacy practices under California law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act.

In the preceding 12 months, Remi has collected the categories of personal information described in this policy, for the business and commercial purposes described in this policy, and disclosed those categories to the service-provider and platform categories described in this policy.

• Right to know and access. You may request the categories and specific pieces of personal information Remi has collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties, service providers, or contractors to whom that information has been disclosed.
• Right to delete. You may request deletion of personal information Remi collected from you, subject to exceptions such as security, debugging, completing the service you asked us to provide, legal compliance, and other exceptions permitted by California law.
• Right to correct. You may request correction of inaccurate personal information Remi maintains about you.
• Right to opt out of sale or sharing. Remi does not sell personal information and does not share personal information for cross-context behavioral advertising.
• Sensitive personal information. Remi may collect sensitive personal information, including account credentials, precise geolocation if you enable location-based reminders, and content that may reveal sensitive details. Remi currently uses that information to provide and secure the service, not for unrelated advertising or profiling.
• Right to non-discrimination. Remi will not discriminate against you for exercising privacy rights granted under California law.
• Authorized agents. California residents may use an authorized agent to submit requests on their behalf, subject to verification of the request and the agent's authority.
• Verification and timing. Remi may need to verify your identity before acting on a request. California law generally requires responses within 45 days, subject to permitted extensions.

Under the California Online Privacy Protection Act, Remi discloses that the website does not currently treat browser Do Not Track signals as a separate opt-out mechanism. Remi also does not knowingly permit third parties to collect personally identifiable information through this website for their own cross-context behavioral advertising, although service providers may process technical data on Remi's behalf as described in this policy.

Under California Civil Code section 1798.83, sometimes called the Shine the Light law, Remi does not knowingly disclose customers' personal information to third parties for those third parties' own direct marketing purposes.

Remi uses a mix of local secure storage, authenticated backend calls, and third-party providers to protect data, but no system can guarantee absolute security. You use the service with that understanding.

Because Remi relies on service providers that may operate in multiple countries, your information may be processed or stored outside your home jurisdiction, including in the United States or other places where those providers operate.

Remi is not intended for children under 13, and if a higher minimum age applies where you live, you must meet that age as well. If you believe a child has provided personal information in violation of this policy, contact Remi through the support channels made available with the app or website so the issue can be reviewed.

Remi may update this Privacy Policy from time to time as the product, providers, or legal obligations change. When that happens, the updated version will be posted at this URL with a new effective date. Your continued use of Remi after the updated policy becomes effective means you accept the revised policy.